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Unified communications

IP Telephony — 3CX

3CX Bronze Partner, over eight years of experience, deployment of more than 450 extensions. Your communications, modern and cost-effective.

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Why 3CX

More flexible, more cost-effective, better integrated.

IP telephony solutions eliminate most of the monthly operating costs of traditional lines. 3CX adds a modern user experience, mobile and desktop clients, and native integration with Microsoft 365.

  • Typical reduction of 30 to 50% in monthly telecom costs
  • iOS, Android, Windows, macOS and browser clients
  • Microsoft Outlook and Microsoft 365 integration
  • Advanced call handling: queues, IVR, recording
  • Multi-site support with a single dial plan
Deployment modes
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Cloud operated by Aptitude
Client private cloud
On-premises
Hybrid with redundancy
Our offer

From consulting to support — the entire 3CX chain.

Design

Call-flow analysis, sizing, license selection, numbering plan, migration plan from your current system.

Deployment

Setup of the 3CX server (cloud or local), provisioning of extensions, IVR, queues, CRM/M365 integrations.

Telephony networking

Voice VLAN configuration, QoS, SIP trunks, link redundancy. Consistent with our managed networking offer.

Operation

Updates, monitoring of critical components, user support. High-availability option with two redundant 3CX servers.

Proven expertise: we design and operate large-scale multi-site 3CX systems — centralized management, high availability and integration with your business tools.

Ready to modernize your telephony?

A few questions about your current situation are enough to sketch a tailored 3CX solution.

Contact us