IP Telephony — 3CX
3CX Bronze Partner, over 15 years of experience, deployment of more than 450 extensions. Your communications, modern and cost-effective.
More flexible, more cost-effective, better integrated.
IP telephony solutions eliminate most of the monthly operating costs of traditional lines. 3CX adds a modern user experience, mobile and desktop clients, and native integration with Microsoft 365.
- Typical reduction of 30 to 50% in monthly telecom costs
- iOS, Android, Windows, macOS and browser clients
- Microsoft Outlook and Microsoft 365 integration
- Advanced call handling: queues, IVR, recording
- Multi-site support with a single dial plan
━━━━━━━━━━━━━━━━
Cloud operated by Aptitude
Client private cloud
On-premises
Hybrid with redundancy
From consulting to support — the entire 3CX chain.
Design
Call-flow analysis, sizing, license selection, numbering plan, migration plan from your current system.
Deployment
Setup of the 3CX server (cloud or local), provisioning of extensions, IVR, queues, CRM/M365 integrations.
Telephony networking
Voice VLAN configuration, QoS, SIP trunks, link redundancy. Consistent with our managed networking offer.
Operation
Updates, monitoring of critical components, user support. High-availability option with two redundant 3CX servers.
Your phone system connected to your CRM.
We connect 3CX to ERPNext to turn every call into actionable information. Inbound calls pop the contact record, history is logged automatically, and you call in one click from the CRM.
Better than a promise: we use this integration ourselves every day — this very site runs on ERPNext.
Ready to modernize your telephony?
A few questions about your current situation are enough to sketch a tailored 3CX solution.
Contact us